Identity Management

Activate's Identity Management solution allows large and small businesses to manage security and user access within their environment.

Identity Management (IdM) describes the management of individual principals, their authentication, authorization, and privileges within or across system and enterprise boundaries with the goal of increasing security and productivity while decreasing cost, downtime and repetitive tasks. Activate's unique combination of end user Self Service, Business Oriented Workflow and Systems Automation makes a powerful platform for realizing these goals.

Identity management provides numerous benefits to your organization.

  • Reduced costs

    Automating common provisioning and access tasks means that tasks that once took a trained IT person to do can be done automatically and easily online.
  • Security and Audit

    Linking security of external systems and processes to your primary user identity (ie Active Directory) significantly enhances security in your environment.
  • Compliance

    End to end auditing and automated provisioning mean that auditors can be confident that business processes are being followed and that security in your organization is world class.
  • Increase End User satisfaction

    Automated access and provisioning, along with integrated end user request processes means that it is quick and easy for users to get what they need, when they need it. This significantly increases end user satisfaction with IT and means that the IT organization can focus on adding value rather than performing repetitive tasks that can be automated.

Identity Management Functionality

Identity Management can cover a wide range of capabilities and functionality. The following outlines how Activate covers most of the common requirements for an Identity Management system.


Authentication is the process of verifying a user is who or what they claim to be. This is generally done with a password, certificate or possibly biometric mechanisms like a finger-print reader. Activate primarily uses Active Directory for authentication and leverages your current infrastructure. Activate assists this process by providing End-User Password Reset.

User Provisioning

Activate User Manager can provision user accounts based on internal business rules. This ensures that users are created in a consistent and accurate manner. This significantly saves time and money and reduces security issues.

Role Based Access Control

Activate Role and Entitlement Manager in conjunction with Activate Services Manager makes the management of users based on roles simple and easy. Entitlements such as Software, Access to Line of Business Applications, Folder access, Sharepoint and Distribution lists can all be added to roles in Activate. This means that creating a user with all the entitlements they need on their first day is quick and easy.

Automated User Provisioning from HR

Activate connector technology and the combination of Activate User Manager, Roles and Entitlements etc mean that users that are hired, moved or terminated in the HR system can automatically have their accounts created, moved or deleted. In conjunction with Services Manager, the users accounts in other systems can also be automatically managed.

Automatic Update of Remote Systems

Activate Services Manager is a generic way of representing an external service or access within Activate. These services can automatically be created, updated and deleted as the user account changes, or requests are made online with the Activate system. For example, a user moving cost centres may automatically update a remote system with the cost centre of extension or mobile phone billing.

Cloud Services Integration and Management

Activate Services Manager allows cloud services to be first class citizens in your automated provisioning strategy. Provisioning a service that is hosted internally or externally is seemless to the user.

Please contact your Activate representative for a demo or for more information on how Activate's Identity Management solution can help your organization.