Shared Mailbox Manager

Activate Shared Mailbox Manager allows business users to manage shared mailboxes without requiring Service Desk support. By using Self Service concepts the system allows business users to request, approve and create new Shared, Equipment and Meeting Room mailboxes.
Delegating Shared Mailbox management to the business allows much closer authorization and management of these resources and information. This allows the organization to make much better use of these resources and have more control and visibility of who is in the lists and who has access to what.

Allowing users to Create and Manage Shared Mailboxes is more efficient on company and IT resources and allows more visibility of these Shared Mailboxes within the organization.

Each Shared Mailbox can be assigned multiple Business Owners. These users can approve requests for access to the Shared Mailbox and perform other actions.


Simple to Use

Activate Shared Mailbox Manager is designed for end users to quickly and easily request and action the management of Shared and Resource Mailboxes. A simple ribbon toolbar and properties page shows the user which actions are possible.

Resource Types

Equipment and Room mail boxes can easily be managed along with advanced settings such as maximum lead times for meetings.


Easily manage delegates for Shared, Equipment or Room mailboxes.

Security and Access

Quickly and easily manage access to the mailbox.